WTF?! You might have heard the one about being nice to chatbots in case they remember you once the machines take over. It seems Anthropic is heeding this warning, barring users from being excessively abusive or cruel toward its AI models.
Anthropic’s first changes to its usage policy in over a year include new restrictions on abusive behavior. The updated policy prohibits “sustained and needless abusive or cruel behavior” toward its models.
Don’t worry if you’re a Claude user who occasionally gets annoyed at the chatbot and throws a few expletives its way. The policy update only applies in extreme cases, in which users repeatedly act cruelly toward the models for no discernible reason.
I was like “WHAT ??” but it makes sense. They use your input to train it so over time it would make the AI abusive too.
I wish the AIs would be abusive. That would be so funny if one day there’s an update and they start telling all these people addicted to the chatbots like “Go outside. Please.” Or someone asks it a stupid question and it’s just like, “You’ve gotta be fucking with me, right?”
If they can’t manage training data they are incompetent.
The problem is they’re not managing the training data. There is no one sitting there making sure all the data that gets retained for training is “good” data, they’re just expecting everything it sees to be “good” data.
Just like the data hoovered up from the internet that was used to build the models wasn’t vetted either, which is why AI goes wrong SO often…
It’s fairly simple to just run automated analysis on data quality once you already have a decent LLM though. Claude would definitely be able to.
And they have people doing that manually too, or perhaps it was OpenAI. Someone got angry at their underpaid contractors for using AI to create training data lol